Our Top 5 Must-Have Managed IT Services

Our Top 5 Must-Have Managed IT Services

Managed IT services are a popular choice for businesses who want to outsource their IT and are after an all-in-one IT solution. Many different companies outsource their IT to managed service providers (MSPs) and use MSPs to cover a range of different IT services. In this article, we will discuss some of the popular managed IT services Brisbane businesses require.

What are Managed IT Services?

Managed IT services are essentially ongoing support provided by a MSP, normally for a fixed monthly fee. This resource can involve a range of services, but overall it consists of proactive monitoring and maintenance along with priority support and user and device management, to keep business IT systems running at peak performance.


What are the Benefits of Managed IT Services for Businesses?

The main benefit of managed IT services is that they are designed to take the worry and hassle out of IT, especially for businesses owners who aren’t particularly tech-savvy. 

Investing in managed IT services also not only means that issues get resolved quickly, but businesses also have access to the latest technology and innovative solutions that can maximise productivity as well as increase profits. 

What are the Most Popular Managed IT Services?

While managed IT services can cover a range of services and benefits, some of the most popular ones are:

  • Managed Service Desk

This is generally the most requested IT service for most businesses and covers services like terminal server, desktop, and device management, and help desk/troubleshooting support for both onsite and offsite teams.This service can be valuable even for companies with their own existing IT teams; by allocating ongoing IT tasks to your MSP, your internal IT team has additional  time and resources to focus on more specific revenue-generating projects. 

  • IT Strategic Planning

IT strategy planning helps to enable and assist business growth, and can help your business achieve its objectives and goals. 

As part of this service, MSPs can identify key technologies and processes that enable your company to streamline and manage its processes more efficiently, helping to digitally transform your organisation and align your IT processes more closely with your business’s future plans. Your MSP can also assist with budgeting and procurement for additional technologies your business might require.

  • Cyber Security

Preventing cyber security attacks has become crucial for all businesses, with scammers and hackers becoming more sophisticated in accessing confidential business information. Cyber security services can help your business protect your confidential business data, prevent cyber security attacks and help your business meet legal privacy and security obligations. According to the 2021 Data Breach Investigations Report from Verizon human error played a part in 85% of all breaches recorded in 2020, so ensure that your business partners with a MSP who is able to provide education around these issues for your team, in order to help reduce any security issues in the future.

  • Data Back-up and Recovery Solutions

Your business’s data needs to be managed effectively and backed up in order to remain accessible and available for any emergency situations including security breaches or accidental loss or deletion. That’s why data management plays such an important role in keeping your business running securely and efficiently and why it is such a popular service offered by MSPs.

  • Cloud Consulting and Migration

Incorporating cloud software such as Microsoft Office 365 and Teams enables businesses to help their workforce to operate remotely, provide easier scalability and promotes a more collaborative workforce, which is very important in the current business climate with more businesses needing to be able to manage remote and offsite teams during lockdowns. Many small companies are embracing these new technologies, in fact SmartCompany’s 2020 small business trends survey found that 28% of small business owners surveyed planned to invest in cloud-based software. 

Choose to work with the IT experts, GPK Group

Looking for IT services? Brisbane businesses choose to outsource managed IT services to the managed services experts, GPK Group.

At GPK Group, our portfolio of Managed IT Services offer Australian businesses an extensive and modern IT solution to manage your business’ unique IT needs. If you’d like to find out how we can help manage your business’s IT requirements, contact us today on 1300 000 475 or click here.

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