Your Managed Service Provider

Managed IT Services Brisbane

Let us provide your Brisbane business with seamless and streamlined managed IT services that take care of all your technology needs. From same-day fixes to an entire network upgrade, we've got you covered.

Dedicated Account Manager
24/7 Helpdesk & High First Call Resolution
Trusted By 200+ Companies, Across Multiple Sectors

Remove the Risks of Managing Your Own IT and Focus on Growing Your Business

As a growing business, you need to ensure that your data and technology are protected. You want to know that you’re using the right software and systems for your business needs, and have peace of mind that your security processes and protocols are robust enough to protect you against cyber threats—which are now a matter of if, not when.

Facebook Stars Icon

4.5 out of 5 star
customer rating

Improved Managed Support

Streamline Your Business IT Management And Focus On Accelerating Your Company Growth.

In this era, knowing that your business networks and data are secure is vital. Having the right technology and solutions to meet your business needs, will help drive your business forward. Knowing that your systems are protected in the face of incoming threats? It’s that peace of mind we can deliver.

Responsive End-to-End User & Desktop Support Services

What Services Can Be Included Within a Managed IT Plan?

Retail Solutions

An extensive range of retail solutions and integrations including Merlin, POS & CCTV.

Cyber Security

A complete range of cutting edge cyber security, virus and threat minimisation systems.

Cloud Solutions

Powerful integrated cloud solutions including Microsoft Azure, public, private and hybrid.

IT Services

IT Consulting and Managed Services to streamline, optimise and expand your business.


Our team provides comprehensive connectivity solutions to meet all of your business requirements.

CCTV & Alarms

Specialist hardware and security implementation, from Retail solutions through to CCTV technology.
Don't Let IT Problems Stop Your Business

Free Yourself from the Risks of Self-Managed  IT and Concentrate on Expanding Your Business.

As your business grows, it’s essential that you make sure all of your data and technology are secure. You need to have confidence in the software and systems you rely on and know that the security protocols in place are strong enough to protect against cyberattacks – which can happen at any time.

Speak to an IT Solutions Expert

Quick Links

Say Goodbye to Technical Headaches for Good & Partner with GPK for a Managed IT Service that You Can Rely on.

Our proactive managed services provide your business with extensive IT monitoring, so you don’t have to worry about tech issues. By detecting potential errors in advance, we are able to prevent them from happening, keeping your systems and processes operating without the glitches. Put simply: no more tech headaches!

Stop Ransomware in its Tracks

We work on security processes, ensuring your network security is strong. We create a strong data backup plan so that your business data is intact even in the event of a ransomware attack. We factor in redundancies ensuring that even if one backup source fails, that your data remains intact – allowing you to continue running without interruptions.

Comprehensive System Audits

Your network architecture could be slowing you down. We can audit your systems and ensure that all of your applications and programs are up to date, providing the newest security patches and bug fixes. We can also completely eliminate the need for outdated structures by solving any larger issues at play.

How Exactly Does a Manage IT Service Support Your Business?

Proactive & Responsive Support

Our Brisbane cyber security and IT support specialists don’t wait for you to contact us. We proactively watch over your network and systems, identifying technical issues and potential threats, before they become a big problem. We will notify you immediately – and our team is always ready to provide phone support when you need it most!

Minimise Costly Downtime

Utilising our proactive system monitoring, you’ll no longer be stuck in the endless loop of break and fix. We will identify and solve problems before they affect your business operations. We will agree upon defined response times when our partnership begins, ensuring your business has maximum uptime for a fixed monthly fee.

Protect Your Sensitive Data

Protect your Brisbane business from any potential cyber threats with the help of GPK Group. Our knowledgeable experts will conduct an initial analysis to spot weaknesses in your current network security and cybersecurity posture, providing reliable solutions that address these gaps for good. You’ll enjoy a much more secure system and peace of mind with our ongoing support too.

What is Our Approach to Providing a Managed IT Service?

Analyse Your IT Needs

When you partner with us as your managed services provider, we will customise a managed IT solution to your Brisbane business’s distinct needs. Our process starts by examining your network and IT systems from top to bottom; evaluating its size and architecture, uncovering any security flaws, and inspecting existing equipment for obsolete components or technology.-all while understanding where it is presently and what might be required your company grows in the future. In this way we create an IT plan that ensures maximum performance of every component of your system!

Determine Your Desired Level of Support

You deserve a custom IT solution that caters to all your IT requirements, and our initial network assessment allows us to understand what you need. From here, we will construct a highly cost-effective plan that optimises your IT systems. If any of our services are unnecessary for your business, we’ll let you know and provide guidance on any alternatives required so that only relevant solutions are provided. We can also provide additional strategies to future-proof your business once everything is set up, or as your business scales.

Proactive Monitoring & Assessments

At GPK Group, we don’t just react to your business’s IT needs —we’re ahead of the game. Once you partner with us, our team will continuously monitor and assess your company’s changing requirements. As a result, we can tailor solutions that shift as needed for your business to achieve maximum success. Our goal is not only meeting but surpassing your technology objectives – allowing you to grow and expand at an accelerated pace!

What Managed Solutions Can We Offer?

Our technical specialists provide you with holistic IT services and support that safeguards your entire technology stack, so that you can concentrate on running your business. With our managed IT solutions, we will help to:

  • Align your IT vision with your organisation’s long-term objectives
  • Simplify your IT operations, and centralising them through one reliable source.
  • Improve business performance with the help of a partner-managed EOS system
  • Leverage cost-effective, highly effective IT solutions
  • Maximise your existing structures and settings, and remain ahead of any changes for the future
  • Consistent testing of your security systems to ensure any vulnerabilities are addressed promptly
  • Ensure you’re always one step ahead of cyber threats to maintain the safety of your data
  • Have peace of mind that your business’ data and documents are all securely protected.
GPK Group

Secure Your Business Data with GPK Today

GPK IT Support Partner

Get Started By Completing Our Online Form

Start the process by submitting our online form and helping us learn more about your business. 

Fill in this form to get started

Trusted by over 200+ businesses

Frequently Asked Questions

Standard IT support is typically on an “has an issue” and “request to get it fixed” basis. These issues typically fall into our IT technicians queues and are not bound by any agreed on SLA response time.

A Managed IT Service Goes Above & Beyond This.

Simply put, a managed IT service outsources all your technology needs to an experienced team of end-to-end infrastructure support specialists:

  • desktop support
  • server support
  • hardware procurement
  • print specialists
  • network engineers

You are backed by an entire depart of experts within their fields.

And – it’s not just about fixing errors.

Instead of just fixing technical issues, or managing your hardware needs, we take care of the full scope of your technology needs for you. From network optimisation, to hardware needs, data storage, backup & business continuity planning, staff training, and full cyber security support.

At GPK Group, we work with your needs to create a tailored IT solution that manages your entire IT network needs for you, that works for you.

Our aim isn’t to replace your internal IT team, but instead complement the work they’re doing.

We partner with your in-house tech support team to provide support everything they’re doing with additional knowledge, tools & support staff.

Sometimes there is too much work for an internal team to action in a timely manner, and we can help.

Your staff on the ground can focus on the specific internal operations that you need, whether it’s hands-on tech support, or high-level data analysis.

We work with them to provide a holistic overview of your network, infrastructure, and ensure you have the right tech solutions available to you.

However, if performing a full outsource is something that you’re considering, we can weigh up the pros and cons with you.

We know it’s not the answer you’re looking for, but there’s no one set fee for managed IT – and we’d be concerned if there was.

A holistic managed IT service should be tailored to each and every unique businesses needs. What your business needs won’t be the same as the company next door.

That’s exactly what we do.

We analyse your business, the number of seats you have, the type of hardware you’re running and the time you need from us to fully support your needs.

To discuss your specific requirements and to obtain a cost of service, simply give our team a call for a no obligation consultation.

We typically provide managed IT services to businesses in the following industries:

  • Warehousing
  • Distribution and logistics
  • Retail supermarkets
  • Aged care providers

At GPK Group we don’t rely on cookie-cutter IT solutions. Instead, we provide bespoke managed IT services based on your specific system requirements and expectations. We achieve this by analysing your existing network and IT needs, and then determining the depth and breadth of service that’s going to best meet your needs.

We provide managed IT support to Brisbane businesses of all sizes. From small businesses with 5 staff, to businesses with 200 staff, and beyond, we’ve got you covered.

We do this by taking your individual IT needs into account, balancing your budget and size against your specific IT goals. Regardless of the size of your business, no matter how big you’re aiming to grow, we can provide managed IT solutions that scale as you do.

Yes. Managed IT Security Solutions for Brisbane businesses is one of the pillar services that we provide. What this means for you is:

  • You get proactive IT security cover. Our cybersecurity experts monitor your network and systems to ensure we catch any threats or vulnerabilities before they become and issue.
  • We take full accountability of your IT needs. We partner with you to ensure your IT security systems are up to date, we keep everything up to date and optimised to ensure total security for your business.
  • You get peace of mind that your business has a bespoke solution that covers your security needs.
  • You don’t have to worry about your IT security—we manage it all for you. That’s why it’s called Managed Security Solutions.