Today more than ever, meeting your customers’ needs better than your competition is pivotal to commercial success. It’s no longer enough to come up with a new idea and some fancy marketing. Customers want maximum value and service: businesses that don’t deliver, perish. Technology has long played an important role but in the last decade, […]
Cloud technology has paved the way for us to enjoy greater mobility, connectivity and interactivity than ever before. In the retail environment, this has also enabled greater competition, operational improvement and customer satisfaction. Every day, a growing majority of Australian businesses utilise the cloud. It’s an efficient, economical and secure way to manage email, financials, […]
To remain competitive in the Australian marketplace, business owners must not only implement current technology, they must innovate. Systems for streamlining operations, such as Customer Relationship (CRM) and Enterprise Resource Planning (ERP) have grown exponentially in response to this need, but in many businesses they don’t fulfil their potential to drive business growth because they operate independently.
When it comes to business performance, time is money. Yet there are tasks every retailer must do to keep the wheels turning that aren’t directly income producing. So how can you spend more time and resources working on your business, rather than in it?
Have you ever wondered where we’d be today without internet connectivity? It’s become so pervasive to how we do business, it’s hard to imagine life without it. But as our reliance on this powerful tool grows, so too does the security risk.
To succeed in today’s technology driven world, Australian businesses are increasingly compelled to improve operational efficiency and over-deliver on value in order to secure a competitive advantage. No matter what size the business, the IT function plays a pivotal role in achieving this. But often the very technology that drives operations is also one of its greatest drains on financial and human resources.
The digital age has changed the face of Australian retail. Tech-savvy, time-poor consumers are increasingly looking for ways to meet their needs better, faster and cheaper.
As technology paves the way for Australian businesses to compete in an increasingly global marketplace, many industries that were once location-dependent now have the freedom and flexibility to operate anywhere. Improved mobile networks, widespread wi-fi access and a growing number of cloud-based services are just some of the technologies underpinning this shift.